Shipping & Delivery at Outlet City
At Outlet City, we know how important fast, safe, and reliable delivery is for our customers. That’s why we partner exclusively with trusted European logistics providers to ensure your order reaches you securely and on time — wherever you are in the world.
Our Shipping Partners
We work only with established carriers that have a proven track record of safety and precision, including:
UPS
DPD
GLS
FedEx
Omniva / Lietuvos Paštas (Baltic region)
This network allows us to deliver across the EU, UK, and worldwide with full tracking and delivery confirmation at every stage.
Shipping Process
Once your payment is confirmed, your order is prepared for dispatch within 1–2 business days.
You will receive an email confirmation with your tracking number as soon as the parcel leaves our warehouse.
Standard delivery times:
Lithuania & Baltic States: 1–2 business days
Europe: 3–6 business days
UK & Switzerland: 5–8 business days
International: 8–15 business days
We always aim to deliver as quickly as possible, without compromising on care and security.
Packaging & Handling
All items are packed with care using protective, eco-friendly materials to ensure your purchase arrives in perfect condition.
For high-value or luxury items, we may require a signature upon delivery for additional security.
Shipping Rates
Shipping fees depend on destination, order weight, and delivery method.
The exact cost is always shown on your invoice before payment is made.
Free EU-wide delivery may be available during promotions or for qualifying orders — please check our current offers.
Customer Support
If you need help with shipping, tracking, or delivery options, our team is here to assist you:
Email: contact@outletcity.com
Hours: Monday – Friday, 9:00 – 18:00 (CET)
✅ At Outlet City, we are committed to making your delivery safe, transparent, and stress-free — from checkout to your door.